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Spokane Family Guidance Services

About us

Beverly

Beverly Wayne
M.S., S.V.S., C.V., R.T

From 1985 to 2000, I worked with Dr. Clay Jorgenson at the Spokane County Jail on intake work for individuals convicted of sex offenses. I also assisted with Dr. Jorgenson's G.A.L. intake work. In 2000 to 2003, Dr. Jorgenson was my mentor while we opened Spokane Family Services. I have continued my education through online and in-person courses with PESI, as well as various workshops in play therapy, Washington social work, risk management, end of life issues, and marriage and family therapy. 

Additionally, I am a licensed Washington State mediator through The Pacific Family Mediation Institute. I have worked with WMC and was previously licensed as a registered counselor until 2010, when I decided to allow my license to lapse. I am passionate about advocating for families, and have served on the board for Indian Child Welfare through the Division of Children and Family Services. Furthermore, I believe continued education and practical experience are essential to my profession, which I have been involved with for approximately ten years.

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Cyndee K. Hester
A.A.S., Prevention Specialist, SUDP

I am a licensed substance abuse counselor in Washington State with over 11 years of experience in the field. I specialize in creating relationships with students and adults who need support for substance use/abuse that is either affecting them personally or substance use within the family. Furthermore, I approach my clients through a nonjudgmental, compassionate, and strength-based approach using Person Centered, Cognitive Behavioral, Solution-Focused, Motivational Interviewing and Dialectical Behavioral Therapy. I am also a Certified trainer for Strengthening Families.

Every individual and family are unique, and I focus on those individual needs to reestablish positive family bonds to meet the overall goals. Together, we will work on positive coping skills to relieve stress, build self-confidence, and resolve problematic behaviors. We will also address the barriers that are inhibiting moving forward to a common goal of relationship building and overall health and wellness for the families.

Our CV's provide comprehensive summaries of our individual career histories and accomplishments, including academic degrees, certifications and relevant training. They also include detailed lists of our individual work experiences, such as job titles, responsibilities, and accomplishments. Additionally, our CV's may include any publications, presentations, or other professional activities in which we have individually participated, as well as any relevant volunteer work or community involvement specific to each person. Overall, our individual CV's serve as snapshots of our respective professional journeys, highlighting our unique qualifications and expertise in our field.

Beverly Wayne's CV
Cyndee K. Hester's CV

Services We provide

Advocate Therapist / Renovation Therapist

We help individuals, couples, and families make positive changes in their lives; focusing on (re)building relationships within the family unit.

We work with clients who are struggling with relationship issues, or who may be dealing with the stressors of family rehabilitation. Furthermore, we believe that working with a Renovation Therapist can help clients develop the skills and strategies they need to make positive changes in their lives and move forward with greater confidence and resilience.

We see a Renovation Therapy as an important resource for clients who are looking to build stronger relationships and overcome the challenges that may be holding them back.


Elderly Care Manager


We support older adults and their families in managing their care needs. We assess the physical, emotional, and social needs of the elderly person and develop personalized care plans. Coordinate various services, such as healthcare and home care, and act as advocates for the older adult, ensuring their rights and preferences are respected. We provide ongoing monitoring, support, and crisis intervention when necessary. Our goals as elderly care managers are to enhance the older adult's quality of life while offering guidance and support to their family members.

Supervised Visitation Specialist

As Supervised Visitation Specialists, our roles are to facilitate supervised visits between a parent and child in cases where there are concerns about the child's safety or well-being. We provide a safe and neutral environment for the visit, and ensure that the visitation adheres to any court-ordered guidelines or restrictions. During the visit, we may observe and document interactions between the parent and child, and intervene if necessary to ensure that the child's needs are being met. We may also provide feedback to the court or other involved parties about the visitation, as well as any concerns or issues that arise during the visit. Our ultimate goal is to promote a positive and healthy relationship between the parent and child while prioritizing the child's safety and well-being. 

Financial Advocate / Life Coaching


As Life Coaches, our role is to help individuals identify and achieve their personal and professional goals. We work with clients to clarify their values, priorities, and aspirations, and to develop a plan for achieving their desired outcomes. We may help them identify any limiting beliefs or self-defeating behaviors that may be holding them back, and support them in developing new habits and patterns that align with their goals. Furthermore, we may also provide guidance and feedback as they navigate challenges and obstacles and celebrate their successes along the way. Se strive to help our clients lead more fulfilling and purposeful lives, and to empower them to create the changes they want to see in themselves and in the world around them.

Mediation Specialist


As Mediation Specialists, our role is to help facilitate communication and negotiation between two or more parties who are in a dispute. We provide a neutral and impartial space for the parties to discuss their concerns and work towards a resolution that is acceptable to all parties involved. During the mediation process, we may ask questions, reframe issues, and encourage each party to listen to and actively consider the other's perspective. We may also help the parties generate options for resolution and assist them in drafting a written agreement. Our focus is to help the parties find a mutually acceptable solution to their dispute, while avoiding the need for costly and time-consuming litigation. 

1+
Hours Of Work
1+
Families Assisted
testimonials
A few words from my clients

Where to begin.. I was court ordered to do supervised visitation with my daughter. I was super prideful and hated the thought of being babysat while spending time with MY OWN daughter. Until I found Spokane Family Guidance Services. Beverly and her staff ARE THE BEST! My perspective changed 180 degrees. Beverly and her staff REALLY advocate for the child. My daughter loved the staff and Beverly like they were family. And they treated us like we were family. They were warm, inviting and it felt like home. The facility is a HOME. Not some room with a window. They have toys and a play ground, we did arts and crafts together. Beverly even taught us how to garden and grow produce! The facility is very sanitary. Everything is wiped down after every visit. I finally moved away from supervised visitation and I cried a little. I was so against supervised visitation in the beginning and Beverly ***** and her staff really made an impact on my and my familys life, thank god for them. As I write this now Im filled with tears because i miss this place so much. 10 out of 10 would recommend for anyone going through a process like this.

Zachary M 02/11/2023

I had conducted my supervised visits here for almost a year. They staff were always nice and professional. Very home like vibe that my 3 year old loved. My son loved all the staff there and it felt very comfortable for him. Ive had conducted my visits at another facility as well. Spokane family guidance was night and day compared to the two. It has a home feel to it. My son was very comfortable and alway excited for our time together when I was visiting him there. Unfortunately towards the tail end of having to be supervised we had been moved to another facility. The facility we were moved to was not at all like a home. It was a massive building that used to be an office building I think. I could see an immediate change in my sons attitude. Asked constantly to go back to our old boat facility. Spokane family guidance is amazing.

Scott S 07/27/2022

Family guidance service has been heaven sent to my children. I can't reach out enough to parents in this war. kids need guidance and sometimes parents need help understand and how to answer hard questions deal with hard situations... this company has become family to me and my kid's. Hopeless?? Let *** offer you a pocket full of hope. that's all I had before I met family guidance services. today I see my children as often as possible I have gotten pointers on parenting. The environment is as if you were home parenting My children are thriving each day I have them they open up they feel comfortable. All this wouldn't have happened if I didn't put a little faith in a very bright honorable company. often times in this ugly war of divorce courts attorneys and such. they forget what the best interests of the kids is ... this company is outstanding I encourage parents who feel hopeless. reach out! There's nothing more painful than seeing divorce ****** your children's happiness... sometimes we don't always see inside .. I stand 100% behind this company make a phone call set a appointment. do what's in your children's best interests and... be strong family guidance services will get the kids through the rough spots.

Amanda C 02/03/2022